NDIS INFORMATION

Because your plan is based on your individual needs, you will have set categories according to you. You can obtain more information about the support categories via the NDIS website: https://www.ndis.gov.au and their fact sheet.  Remember, you must use your funding in the way that is describe in your plan. Supports you buy must meet the NDIS funding criteria. This includes that they must be directly related to your disability, effective and beneficial, and value for money.

 

ABOUT RACHAEL MORRIS

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Rachael is a current registered teacher (Masters of Education) with over 20 years of teaching and working with people of all needs. At her studio, many families have engaged in her services in conjunction with their NDIS plan.

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Some sub categories that the above may fall under are:

CORE SUPPORTS:

01 Assistance with Daily Life

• 2. 03 Consumables

• 4. 04 Assistance with Social, Economic and Community Participation

CAPACITY BUILDING SUPPORTS:

Social & Community Participation

• 09 Increased Social and Community Participation

Relationships

• 11 Improved Relationships

Health & Wellbeing

• 12 Improved Health and Wellbeing

Lifelong Learning

• 13 Improved Learning

Choice & Control

• 14 Improved Life Choices

Daily Living

• 15 Improved Daily Living Skills

 

HOW TO BOOK

Self managed families, Care providers, Plan managers, Support Workers etc are able to book in for our services. When booking your service, you must adhere to following:

• Compete the enrolment form and the NDIS section

• All NDIS requirements 

• Provide all NDIA details outlined (please read below)

• Check your plan to see what is funded (self managed or plan managed)

• If Plan Managed, please get in touch with your plan manager to see if the service you are booking for is approved

PAYMENT

• You can pay online via credit card or via direct debit, Pay ID or cash, or you can have an invoice issued.

• If you are requesting an INVOICE, you must have approval first from your provider. Please select IN PERSON payment so we can send through an invoice with all the appropriate details - note there is an administrations fee.

• If you request an additional receipt on top of the booking confirmation receipt, an administration fee applies. 

• If you are requesting an invoice, please do not assume your booking is confirmed until you have approval or invoices will be issued to you for private payment. 

PLEASE NOTE:

• We do not authorise your funding approval 

• We do not know what your plan allows your funding to be used for

• If your child requires support, you can send in your support worker with them once the require paper work has been authorised, so please ensure you discuss this with us first) or request for a support teacher (additional costing)

• If we feel your child requires a support teacher, we will discuss this with you as we need to ensure the class runs smoothly for teachers and all participants enrolled. 

• Any support teacher we provide is an additional fee and this might be covered by your NDIS depending on the individuals plan. 

• Alternatively, you can book private classes

• ​A progress report or supporting document can be issue if you request one

 

For any enquiries please contact us and if you would like to discuss over the phone, ensure you leave a phone number so we can call you. 

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From Rachael: Over my 20 years of teaching, I have taught many students, written over 1000's of Individual Learning Plans and completed 100's of reports for funding renewal etc, so I do have extensive know and training in various areas. However, I am no expert, and each person is different. My passion when teaching is helping each child achieve their best and supporting them in their learning. I am a strong believer in helping children develop an “I Can Do It" attitude and encourage positive mindsets throughout my teaching. 

 

National Disability Insurance Agency (NDIA) Changes 2024 

The NDIA have announced that moving forward they are going to be checking all payments more closely which means that invoices will take a little longer to be approved and paid as they need to be approved by NDIA. NDIA will assess the invoice to ensure all details have been submitted. In cases where invoices are identified as potentially non-compliant, the NDIA may request additional documentation which could delaying approval times by up to 10 days. So it is important that you fill out all the enrolment fields so your invoice can be processed and approved. 
 

What information does NDIA require? 

Every invoice must includes the following information. This information is supplied by you the parent/guardian ​

• NDIS participant name

• NDIS number

• Support start and end date

• Service date

• Details of the NDIS services provided

• NDIS line item code

What details do we as a business need to provide:

• Business name and ABN

• Business address

• Billing contact details – name, phone number and email address

• A unique invoice number

• Invoice date

• Bank details for payment  

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Service Agreements for Private Bookings/Support

A Service Agreement is a formal agreement between a participant and provider. They help to ensure there is a shared understanding of:

• Expectations of what supports will be delivered and how they will be delivered; and

• The respective responsibilities and obligations of the provider and the participant and how to resolve any problems that may arise.

A Service Agreement form will be sent to you prior to the service commencing. 

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What is the NDIS Cancellation Policy?

According to the National Disability Insurance Agency (NDIA), “a cancellation is a short notice cancellation if the participant: does not show up for a scheduled support within a reasonable time, or is not present at the agreed place and within a reasonable time when the provider is travelling to deliver the support; or has given less than seven (7) clear business days’ notice for any other support.”

To summarise, the NDIS Cancellation Policy says that a cancellation is deemed a short notice cancellation in the event that the participant provides less than seven (7) full business days’ notice for a service meeting the following criteria:

● The continuous duration of the support equals less than eight (8) hours and the total cost for the support equals less than $1000; or

● The participant gives less than seven (7) clear business days’ notice for any other service cancellation

According to the NDIS Cancellation Policy within the NDIA Price Guide, “A no-show is when: a participant does not attend or is not available for a scheduled service or; a participant is not in the agreed location at the agreed time for the service and; they do not notify the provider beforehand.”

If a participant submits a short notice cancellation or misses an appointment without providing notice (i.e., “no-shows”) , then the provider is eligible to claim up to 100% of the agreed upon cost of service, subject to the NDIS Cancellation Policy within the NDIS Price Guide and as laid out in your NDIS service agreement cancellation policy. The amount will be charged to and paid by your NDIS funding accounts.

Cancellations and claims are thoroughly outlined in the NDIS Cancellation Policy within the NDIS Price Guide. 

If the provider cancels, your service is not charged. 

In accordance with the NDIS Cancellation Policy, if you fail to notify us, Little Art Big Art PTY LTD in writing of your cancellation within the outlined time frame, full fees will be applied.

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